Refund and Return Policy

At CheapSoccerJersey, we are committed to providing our customers with high-quality products and a great shopping experience. If you’re not completely satisfied with your purchase, we offer a 30-day return policy for a full refund, no hassle.

How to Return an Item:

To initiate a return, please contact our Customer Service Team at support@cheapsoccerjersey.shop within 30 days of receiving your order. We will provide you with a return authorization number and detailed instructions on how to send the item back to us. Please ensure the item is returned in its original condition, unused, and with all original packaging, tags, and labels intact.

Once your return request is approved, we will send you a return shipping label along with the return instructions. Items returned without prior authorization will not be processed.

Damaged or Defective Items:

If your order arrives damaged, defective, or incorrect, please contact us immediately at support@cheapsoccerjersey.shop. We will investigate the issue and resolve it quickly to ensure you are satisfied with your purchase.

Customized or Personalized Products:

Custom-made and personalized items cannot be returned or refunded unless they are defective or damaged. These items are made specifically for you, so we cannot accept returns unless there is a defect. If you have any questions regarding customized products, please contact us at support@cheapsoccerjersey.shop.

Return Shipping Fees:

  • If the return is due to a defective or incorrect item, we will cover the return shipping costs.
  • If you’re returning an item for personal reasons (e.g., change of mind), you will be responsible for return shipping fees.

Restocking Fee:

We do not charge any restocking fees.

Exchanges:

We only offer exchanges for items that are defective or damaged due to our error. Unfortunately, we do not accept exchanges for a different size, color, or style.

Refunds:

Once we receive your returned item and inspect it, we will notify you if your return is approved. If approved, we will process your refund to the original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund. If you haven’t received your refund after 15 business days, please contact us at support@cheapsoccerjersey.shop.